PHEDC Begins Refund For Prepaid Meters. Polycarp Nwaeke
Electricity Consumers, who paid for prepaid meters between July 2014 and November, 2016 can now heave a sigh of relief as the Port Harcourt Electricity Distribution Company (PHEDC) has started refunding their money.
Manager, Corporate Communications of PHEDC, John Onyii, said the customers being refunded were those who entered into a special arrangement with the Nigeria Electricity Regulatory Commission (NERC) as a result of dearth of prepaid meters at the time.
Denying allegation that the company collects money before issuing meters, Onyii said over 27,000 customers availed themselves of the programme stressing that all of them have had their meters installed.
According to him, the customers had paid for single-phase and three-phase meters at a cost of Thirty Nine Thousand, Three Hundred and Seventy Five Naira and Sixty Nine Thousand, Seven Hundred and One Naira respectively for each phase.
Onyii told The Vortex that the payments were regarded as loan, which was why the company has started refunding them.
“Aside this, the PHEDC had not collected any other money for the purpose of issuing or installing prepaid meters for customers”, the manager said.
He warned electricity consumers to be wary of those he described as imposters who go about extorting money claiming they could install prepaid meters for them.
The Vortex notes that, there had been series of complaints by electricity consumers that they pay exorbitant sum of money before collecting prepaid meters from PHEDC.
A customer who pleaded anonymity told The Vortex that he paid Thirty Nine Thousand Naira two months ago for a single phase prepaid meter, adding that he was given 21 days for collection and installation, but was yet to get any information from the company.